The Mac Attack!

In the middle of the Swine Flu pandemonium this past year, the PAs at Wootton Vale Healthy Living Centre near Bedford started what amounted to a curb side consultation service.  Patients concerned about having the flu bug were invited to drive over to the surgery where they would be met at their car at one end of the building to be assessed by the PA.  If they were judged to be suffering from the Swine Flu, they would drive to the other end of the building where they would receive their certificate for Tamiflu and be on their way.

If it was determined that they had something other than the Swine Flu, the PA would go back in and generate the required prescription for treatment, and the patient would drive to the other end of the building to pick up the script.  This whole process was extremely efficient, and was well received by the patients.  It worked especially well for the families with small children, with little or no disruption to the regular business of the surgery.