About the Profession

Management in general practice has evolved as the specialty has developed from a cottage industry into a mainstream business.

Traditionally, managers were promoted from reception or secretarial posts, on the assumption that an understanding of general practice was an essential prerequisite for the role. It is now generally accepted that management skills and experience are of prime importance, and that it may be easier for managers from other areas to learn about general practice than for administrative staff with practice experience to become effective general managers.